Effective Date: October 1, 2026
AAROE Survival & Wilderness Travel Adventures ("AAROE," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how AAROE collects, uses, stores, protects, and discloses personal information when you visit our website, make a booking, participate in an AAROE experience, communicate with us, or otherwise interact with our business.
By using our website or providing personal information to AAROE, you acknowledge this Privacy Policy.
1. Who We Are
AAROE Survival & Wilderness Travel Adventures
Edmonton, Alberta, Canada
Website: www.aaroesurvivalandwildernesstraveladventures.ca
AAROE is an outdoor education, wilderness skills, survival, hiking, bushcraft, interpretive, and Métis cultural experience provider.
2. Personal Information We May Collect
Depending on the nature of your interaction with AAROE, we may collect information such as:
Contact Information
Booking Information
Safety and Emergency Information
For programs where it is reasonably necessary for participant safety, we may request information such as:
AAROE will only request information that is reasonably necessary for the purposes for which it is collected.
Communications
We may retain information contained in communications you send to us, including emails, booking inquiries, program questions, and other correspondence.
Website Information
When you visit our website, certain technical information may be collected automatically by our website provider or technology services, such as:
This information may be collected through cookies, analytics tools, or similar technologies.
3. How We Use Personal Information
AAROE may collect, use, and retain personal information for purposes including:
4. Consent
AAROE generally collects, uses, and discloses personal information with the individual's knowledge and consent, unless collection, use, or disclosure is permitted or required by law without consent.
By voluntarily providing information for a particular purpose, you may be providing consent for AAROE to use that information for that purpose.
Where consent is required, AAROE will seek appropriate consent.
You may withdraw consent for certain uses of your personal information by contacting AAROE.
Withdrawal of consent may not be possible where the information is required for a legal, contractual, safety, accounting, insurance, or other legitimate business purpose.
5. Booking and Payment Information
When you make a booking, AAROE may use third-party booking, website, payment-processing, hosting, or business-management services.
These providers may process information necessary to complete your transaction or provide their services.
AAROE does not intentionally collect or store complete credit-card numbers, banking passwords, or other financial authentication credentials on its own systems where payment processing is handled by a third-party payment provider.
Payment information may be subject to the privacy policies and security practices of the applicable payment provider.
6. Third-Party Service Providers
AAROE may use third-party service providers to operate its business.
These may include providers for:
AAROE will seek to use service providers that are reasonably appropriate for the services being provided.
Third-party providers may collect, use, process, or store information according to their own privacy policies and contractual obligations.
7. Information Shared With Third Parties
AAROE does not sell personal information.
Personal information may be disclosed where reasonably necessary to:
AAROE will not disclose personal information for unrelated purposes without consent unless disclosure is permitted or required by law.
8. Emergency Information
Some AAROE programs involve outdoor environments where emergency response may be delayed.
Where participants voluntarily provide emergency-contact or relevant safety information, AAROE may use that information to support participant safety.
In an emergency, AAROE may disclose relevant information to emergency responders, medical personnel, authorities, search-and-rescue personnel, or an emergency contact where reasonably necessary.
Only information reasonably relevant to the emergency will be disclosed where practicable.
9. Children's and Youth Privacy
AAROE recognizes the importance of protecting the privacy of children and youth.
For participants under 18, AAROE may collect information necessary to administer the program and support safe participation.
Where appropriate, information may be provided by or collected through a parent, legal guardian, school, organization, or responsible adult.
AAROE does not knowingly use children's personal information for unrelated marketing purposes.
Parents or legal guardians may contact AAROE regarding personal information relating to a minor for whom they have legal authority.
10. Photographs, Video, and Recordings
AAROE may photograph or record portions of programs for documentation, educational, promotional, website, social-media, or marketing purposes.
AAROE will seek appropriate consent where identifiable individuals are intended to be used in promotional materials, particularly where reasonably required by law or circumstance.
Participants may contact AAROE regarding concerns about the use of their identifiable image.
AAROE will not knowingly use an individual's image in a misleading or defamatory manner.
Participants should not photograph, record, livestream, or publish another participant's personal information or image without appropriate permission.
11. Métis and Indigenous Cultural Information
Some AAROE programs involve Métis cultural teachings, land-based knowledge, stories, personal experiences, traditional knowledge, or other culturally significant information.
AAROE recognizes that certain information shared during cultural programming may be sensitive and should not be recorded, reproduced, distributed, or commercially used without permission.
Participants are expected to respect instructions provided by AAROE regarding photography, recording, reproduction, and distribution of cultural teachings.
AAROE may also choose not to publish certain cultural information online or through other public channels.
12. Cookies and Website Technologies
Our website and third-party service providers may use cookies or similar technologies.
Cookies may be used to:
You may be able to control cookies through your browser settings.
Disabling certain cookies may affect website functionality.
13. Analytics and Website Statistics
AAROE may use website analytics services to understand general patterns of website use.
Analytics information may include information such as pages visited, approximate location, device type, referral source, and general website activity.
Analytics information is primarily used to understand and improve the website and AAROE's services.
14. Marketing Communications
Where permitted, AAROE may use contact information to send information about:
You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided or by contacting AAROE directly.
Unsubscribing from marketing communications does not prevent AAROE from sending administrative or service-related communications, such as booking confirmations, schedule changes, safety information, invoices, or cancellation notices.
15. Storage and Retention
AAROE retains personal information only for as long as reasonably necessary for the purposes for which it was collected, for legitimate business purposes, or as required by applicable law.
Retention periods may depend on:
When personal information is no longer reasonably required, AAROE will take reasonable steps to securely dispose of or anonymize it.
16. Security
AAROE takes reasonable measures to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction.
Security measures may include:
No method of electronic transmission or storage can be guaranteed to be completely secure.
Participants acknowledge that information transmitted electronically carries some inherent risk.
17. Personal Information Stored Outside Canada
Some third-party service providers used by AAROE may store or process information outside Canada.
Where information is processed or stored outside Canada, it may be subject to the laws of the jurisdiction in which it is stored or processed and may be accessible to government authorities under those laws.
AAROE will take reasonable steps to select appropriate service providers and protect personal information.
18. Access to Personal Information
Subject to applicable law, individuals may request access to personal information AAROE holds about them.
A request should identify the information being requested and provide sufficient information for AAROE to identify the individual and locate the relevant records.
AAROE may require reasonable verification of identity before providing access to personal information.
Certain information may not be accessible where an exception under applicable law applies.
19. Correcting Personal Information
If you believe personal information held by AAROE is inaccurate or incomplete, you may request that it be corrected.
AAROE will make reasonable efforts to correct inaccurate information where appropriate.
20. Privacy Questions and Complaints
If you have questions, concerns, or complaints about AAROE's handling of personal information, please contact AAROE directly.
AAROE will make reasonable efforts to investigate and respond to privacy concerns.
If you are not satisfied with the response, you may have the right to contact the applicable privacy oversight authority in Alberta or Canada, depending on the circumstances and the applicable legislation.
21. Business Transfers
If AAROE's business, assets, or operations are sold, reorganized, transferred, or otherwise changed, personal information may be transferred as part of that transaction where permitted by law.
Any such transfer will remain subject to applicable privacy requirements.
22. Links to Other Websites
The AAROE website may contain links to websites operated by third parties.
AAROE is not responsible for the privacy practices, content, or security of third-party websites.
Visitors should review the privacy policies of third-party websites before providing personal information.
23. Changes to This Privacy Policy
AAROE may update this Privacy Policy from time to time to reflect changes in its operations, technology, services, legal requirements, or privacy practices.
The current version will be posted on the AAROE website with its effective date.
Where appropriate, AAROE may provide additional notice of significant changes.
24. Contact AAROE
Questions, requests, concerns, or privacy complaints may be directed to:
AAROE Survival & Wilderness Travel Adventures
Edmonton, Alberta, Canada
Website: www.aaroesurvivalandwildernesstraveladventures.ca
Email: aaroesurvival@gmail.com
Privacy Contact: Russ McRae, Owner
25. Acceptance
By voluntarily providing personal information to AAROE and using AAROE's website, booking services, or programs, you acknowledge that you have had an opportunity to review this Privacy Policy.
This Privacy Policy should be read together with AAROE's Terms and Conditions, participant waiver and assumption-of-risk agreement, and any other applicable agreements or notices.
Copyright © 2024 AAROE Survival and Wilderness Travel Adventures- All Rights Reserved.